Privacy Policy

Last updated: August 14, 2026

This Privacy Policy explains what information Agentado (agentado.ai) collects, why, and how it's used when you use the Service to generate a real estate video.

1. What we collect

TypeExamples
Listing contentProperty photos, price, address, beds/baths, description โ€” either fetched using the address or MLS/listing number you provide, or entered by you directly
Agent/contact infoAgent name, role, phone, website, headshot, brokerage name and address โ€” if you choose to include them in the video
Contact emailThe email address you provide to receive your video, receipt, or an optional "notify me when ready" alert
Payment infoHandled entirely by Stripe at checkout โ€” Agentado never sees or stores your card number
Local browser storageYour checkout email may be remembered in your browser's local storage so you don't have to retype it โ€” this stays on your device and isn't a tracking cookie
Rights-consent recordWhen you check the photography-rights box, we log the date, time, your IP address, and the listing/agent details shown at that moment as proof of your certification

We use two analytics tools: Umami, which is cookieless and doesn't collect personal data, runs for every visitor. Microsoft Clarity, which does set cookies to record anonymized session behavior (clicks, scrolling, page navigation) so we can improve the site, only runs after you accept it in the cookie banner if you're visiting from a region where consent is required (the EU/EEA, UK, Switzerland, or Quebec) โ€” everywhere else it runs automatically, matching common practice for analytics tools that don't collect personal data. We don't use ad pixels or sell data to third parties.

2. How we use it

We don't sell your information, and we don't use your photos or listing content for marketing without asking you first.

3. Who we share it with

We use a small number of third-party providers to operate the Service. Each only receives what it needs to do its job:

We don't share your information with anyone else, except if required by law.

4. How long we keep it

Download links included in your delivery email are valid for 7 days. Beyond that, we keep uploaded photos and rendered videos only as long as reasonably needed to provide and support the Service. You can ask us to delete your content at any time โ€” see Section 6.

5. Security

We take reasonable measures to protect your information, including encrypted connections (HTTPS) and never storing your payment card details ourselves. No system is perfectly secure, so we can't guarantee absolute protection, but we take this seriously.

6. Your choices

You can ask us to access, correct, or delete the information we hold about you at any time by emailing support@agentado.ai. We'll respond as promptly as we can.

7. Children's privacy

Agentado is intended for real estate professionals and property owners, not children. We don't knowingly collect information from anyone under 18.

8. Changes to this policy

We may update this Privacy Policy from time to time. We'll update the date at the top of this page when we do.

9. Contact

Questions about this policy or your data? Email support@agentado.ai.